Shipping policy

 Shipping Policy

Thank you for shopping with us! We strive to provide you with the best shipping options, no matter where you live. Please review our shipping policy below:

Order Processing

  • All orders are processed within 1-3 business days (excluding weekends and holidays) after receiving your order confirmation email.
  • You will receive another notification when your order has shipped.

Shipping Rates and Estimates

  • Shipping charges for your order will be calculated and displayed at checkout.
  • We offer several shipping options, including standard, expedited, and express delivery.

Domestic Shipping

  • Standard shipping typically takes 3-7 business days.
  • Expedited shipping typically takes 2-4 business days.
  • Express shipping typically takes 1-2 business days.

International Shipping

  • We offer international shipping to most countries. Shipping times and costs will vary depending on your location and the shipping method selected.
  • International shipments may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. [Your Store] is not responsible for these charges if they are applied and are your responsibility as the customer.

Shipping to P.O. Boxes

  • We do not ship to P.O. boxes. Please provide a physical address for delivery.

Order Tracking

  • You will receive a shipment confirmation email with a tracking number once your order has shipped.
  • Please allow 48 hours for the tracking information to become available.

Lost or Stolen Packages

  • We are not responsible for lost or stolen packages confirmed to be delivered to the address entered for an order. Upon inquiry, we will confirm the delivery to the address provided, date of delivery, tracking information, and shipping carrier information for the customer to investigate.

Shipping Delays

  • While we strive to ensure timely delivery, we are not responsible for delays caused by the shipping carrier or due to unforeseen circumstances such as severe weather or natural disasters.

Contact Us

If you have any questions or concerns about your shipment, please contact us at authorryen@gmail.com. We're here to help!

Thank you for your understanding and support.